Situations may arise from time to time in any workplace which requires investigating. Employee investigations may arise through disciplinary actions, grievance, whistle-blowing or bullying/dignity at work or maybe an informal management investigation.
Carrying out a prompt, thorough and consistent process to consider the situation is key. This enables employers to consider the facts presented and any formal or informal next steps, in line with your organisation’s procedures and ACAS Code/s of Practice.
How Kent HR can help
Our team can support businesses with outsourcing of human resource issues that are dealt with by our experienced HR consultants and mediators. Kent HR advise and carry out investigations into issues affecting human resource managers including:
- Disciplinary investigations
- Grievance investigations
- Bullying and harassment investigations
- Investigations into discrimination
Our human resources professionals can undertake an investigation as an Investigating Officer or we can undertake specific parts of an investigation, carrying out an independent and unbiased review. Our flexible consultancy approach is tailored to meet your individual needs. We can carry out a fact-finding only, or a full investigation service which will also include providing HR advice and recommendations.
On completion of the investigation, we will provide a logical and transparent report. Every report is routinely quality assured by one of the senior members of our team before it is provided to you.
Employment law support
Kent HR is integrated with the South East’s largest employment law team at award winning law firm Brachers LLP, meaning that legal advice is available when needed for those difficult situations, giving you peace of mind knowing that your business is in the hands of specialists.
Flexible HR support packages
Kent HR provides a range of options available to suit your business requirements and objectives, whether you need support with a one-off HR project or whether you would like the peace of mind of having an HR expert available as and when you require.
Employee management support for small businesses
Our HR consultancy is designed to be an extension of our client’s organisations and is set up to provide HR advice and support to small businesses as and when challenges arise. We support smaller businesses in the management of their employees and assist with the development of processes; including policies, procedures and documents templates. We can provide support on staff suspension, preparing employee letters, taking evidence from witnesses, attending employee tribunals and hearings (including appeals) and note-taking.
Employee management support for medium and large businesses
We pride ourselves on the relationships we develop, which enables the Kent HR team to really get to understand the client’s business goals, processes and requirements and provide practical and commercially focused solutions. Our HR support services are ideal for large organisations during peak times, during periods of organisational change and when complex HR issues arise.
HR support retainer
Clients can pre-purchase a bulk amount of retainer time in advance and at a discounted rate, to be used as and when required – to meet client’s on-going or occasional requirements.
These hours can be used in any way that suits business requirements. There are no restrictions on the type of HR consultancy advice or type of work which can be carried out within the allocated hours.
Brachers Connect; partnering with you to provide complete HR compliance and management solutions
We want to ensure that our clients are supported all year round, not just when there is an issue. Brachers Connect is an HR management and compliance package in one simple package. Ideal for SMEs, this complete compliance package is provided by our employment lawyers in partnership with Brachers LLP. For a fixed monthly fee, you will have access to online HR management and compliance software and an HR advice helpline for legal and operational support. Find out more about Brachers Connect.
Costs and fee structure
We can provide a flexible pricing option that suits your requirements, whether this be an hourly rate, day rate or fixed fee HR advice.
Get in touch today
For more information on how we can support your organisation, please fill out our enquiry form or call us to discuss how we can help.
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We are very happy with the way Kent HR dealt with our HR queries.
Canterbury Christ Church University
Veronica was instrumental in helping us to shape and implement the interview process and provided us with very useful feedback regarding the strengths of our students at interview and work we can do with them to improve their chances of being successful in gaining employment. Reports form the students suggest that they found this an enormously useful experience and we thank Veronica for her time and input into the process.
Coleman Parkes Research Ltd
The service was very professional and essential to the successful outcome for our company. Veronica grasped the complexities of the situation quickly and provided excellent support.
GASE Engineering Ltd
We have been using Kent HR services for almost a year and have found them to be extremely professional. Previously we were using another company who unfortunately were unable to provide accurate legal advice and in a less timely manner. GASE will continue to use Kent HR for all HR related matters.
Lead Sheet Association
Not having a specialist human resources department available within our organisation, working with Kent HR has proved a valuable asset and support.
Medway Citizen’s Advice Bureau
Kent HR was very efficient and professional throughout. Staff were friendly and were keen to assist with sorting out the issue, wich they did in a very professional manner. Thank you for the efficient, excellent service provided to us.
Nexus Programme Ltd – Care Homes
An excellent service facilitated by professional, proactive and knowledgeable people. We were made to feel supported throughout the interactions and the support provided was reassuring. I cannot thank the two advisors we worked with highly enough, and feel without their support and guidance we may have ended up with a completely different outcome to our situation.
Oasis Academy Isle of Sheppey
Thank you very much for attending our careers fair, your support was much appreciated. The information and expertise you gave to our students was first class and students commented that they gained valuable information.
We are very happy with the service we receive from Kent HR and would be happy to recommend them to other companies.
A no nonsense professional service, which was instrumental in helping to resolve a difficult HR case to the satisfaction of all parties, at reasonable cost to the employer. A follow on review of our HR processes resulted in the complete re-writing our internal staff handbook, to clarify and update the HR process to comply with all recent legislation.
We used Kent HR to advise on a potential disciplinary matter. The HR consultant was really helpful and knowledgeable, and confirmed her advice in writing in a clear and useful way. She dealt not only the core issue but also provided useful supplementary advice. I am very happy to recommend Kent HR.
Firstly thank you very much for coming to meet us. It was nice to be able to talk about what has been happening and to feel that our issues were being dealt with professionalism and empathy.
The Kent HR team were very efficient and professional throughout. Staff were friendly and were keen to assist with sorting out the issue – which they did in a very professional manner.
Swale Heating Ltd
I used Kent HR to fill a gap after our Head of HR left. The service Veronica delivered was fantastic – flexible, responsive and with very good advice. I was particularly pleased with how rapidly she got up to speed with our business and understood our particular needs.
The end of the year was a busy period for us regarding HR matters. In particular we worked closely with Michelle Perry on the more difficult issues. Her vast knowledge and support gave me confidence to deal with some quite sensitive issues. We intend to continue to work with Michelle and Kent HR and would recommend their services.
Tiger Medical Supplies
Kent HR provided an easy and straight forward way to help us employ our first member of staff. The team are happy to talk you through all those questions and jargon. A really stress free way to deal with your HR needs.
The quality of advice is always excellent. The Kent HR team has got to know us well, and how we work.